Casa Girard
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Terms and conditions

Last updated: 15 October 2026

This translation is provided for convenience. In case of differences, the Dutch version prevails.

1. Who we are

Casa Girard rents out the holiday apartment Casa Girard in Los Cristianos, Tenerife (tourist licence VV-38-4-01038271). Contact: Evan Girard, Jacob Israël de Haanstraat 382, 1508 VG Zaandam, Nederland · bookings.girard@gmail.com.

2. Booking

You book online through the booking system on casagirard.com. You see availability and the total price in advance. The booking is final once payment has succeeded; you receive a confirmation by email straight away. If you exceptionally book by email, we send you a payment link and the booking is final once paid.

3. Price and payment

The price shown when you book is the total price for the stay, including final cleaning, bed linen and towels. You pay online by credit card through Stripe’s secure payment environment.

4. Cancellation

Cancellations and changes are subject to our cancellation policy. There is no statutory 14-day right of withdrawal for accommodation on fixed dates.

5. During your stay

  • The apartment is suitable for a maximum of 4 people. More people are not permitted.
  • Check-in is from 15:00 to 22:00, check-out by 12:00 at the latest.
  • Spanish law requires us to register guests. Each guest therefore provides the requested identity details before or on arrival.

6. House rules

Smoking is not allowed, and neither are parties, stag or hen parties or other gatherings. Quiet hours are from 22:00 to 08:00. Pets are not allowed. In case of a serious breach, we may ask you to leave the apartment without a refund.

7. Damage

Please take good care of the apartment and report any damage as soon as possible. For damage caused during your stay, we may charge the repair costs after check-out, up to a maximum of €300, unless the damage is demonstrably higher due to intent or gross negligence.

8. Liability

We are not liable for loss or theft of personal belongings, or for failures beyond our control, such as water, electricity or internet outages. Use of the complex’s pool is at your own risk; children must be supervised by an adult. These limitations do not apply in case of intent or gross negligence on our part.

9. Complaints

Is something not right? Let us know immediately during your stay so we can fix it. Complaints afterwards can be emailed to bookings.girard@gmail.com; we respond within 14 days.

10. Governing law

These terms are governed by Dutch law. As a consumer, you always keep the protection offered by the mandatory law of your country of residence.